You Won’t Get This Kind of Personalized Care From Break-Fix IT

It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.

This is the main advantage of working with SolutionOne to outsource your business’s technology maintenance. We are willing to put in the extra effort to build a solid working relationship with your company, just so you can rest easy knowing that your IT projects are being done as per your specifications. While this might not feel like DIY, once you’ve grown to know us and trust the quality of our work, you’ll know with confidence that you can count on us to get the job done properly. Plus, if you’re trusting us with your IT projects, you won’t have to invest precious time into the project yourself, meaning that it will likely be resolved faster and with less incident.

In other words, outsourcing your IT is like having a trusted friend help you with an important favor. We treat your technology like it’s our technology, so you know that the quality of the service received is of the utmost importance.

The average break-fix IT company won’t provide this kind of care and attention your business needs to ensure the proper functionality of your organization. A break-fix IT company is only going to look at your broken technology as a paycheck, when in reality it’s your business’s livelihood at stake. You want someone who understands the importance of technology to your business’s workflow, and that’s something that only SolutionOne can offer.

By having us manage your technology, we want you to know that we’re invested in your business’s success. When your business succeeds, we succeed, too. This type of working relationship is a far cry from anything that a break-fix IT company can provide.

Basically, SolutionOne provides a DIY experience for your business’s IT, without the need for all of the labor and work on your part. Our proactive approach to IT means that we can remotely monitor and maintain your systems to prevent a major catastrophe from striking. By keeping an eye out for warning signs, we can effectively eliminate key issues that could result in wasteful downtime.

If you can trust and rely on us to provide quality services, then we can extend this service beyond just your IT maintenance and handle vendor management services. This is where we act as a single point of contact for all of your business’s technology needs, which includes working with your vendors. If you need something that isn’t covered by our IT agreement, like repair on a third-party printer or installing an Internet connection, just contact us. We have our own network of professionals that you can trust to handle your technology solutions. If you trust us, and we trust them, then by proxy you can view them as trustworthy resources, worthy of dealing with your technology.

For more information about managed IT services and what makes SolutionOne so different from everyone else, give us a call at (214) 299-8555.